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Troubleshooting

This page contains a list of known problems you might face when installing and running NDK and the actions to solve them.

error: command 'x86_64-linux-gnu-gcc' failed: No such file or directory on Linux

This error occurs when g++ is not installed. You can install it with:

apt-get install g++

and run the installation again.

pyrevolve/schedulers/crevolve.cpp:25:10: fatal error: Python.h: No such file or directory on Linux

This error occurs when the python-dev package was not installed. You can install it with: 

apt-get install python3.10-dev
replace 3.10 with your installed python version.

And run the installation again.

error: legacy-install-failure on MacOS

This error might occur when brew or pip are outdated.

Update brew: 

brew update

Update pip: 

pip install --upgrade pip

And run the installation again.

Error: Process completed with exit code 1. when installing Stride on Windows

Unfortunately Stride can't be installed on a Windows platform, therefore NDK is also unsupported.

Error: Cannot install under Rosetta 2 in ARM default prefix (/opt/homebrew)! on MacOS

This error occurs when you are not running the native homebrew for an ARM platform. To proceed with the installation you can:

or

  • Prepend the brew install commands with arch -arm64: 
    arch -arm64 brew install ...

Getting error codepy.CompileError: module compilation failed

This error occurs when the compiler wasn't able to perform the compilation, it can be caused by a environment configuration problem. Check the DEVITO_ARCH environment variable, it should be set with the compiler devito will use to compile the code.

You can find further information in the Devito documentation.

Getting error codepy.CompileError: module compilation failed with fatal error: 'omp.h' file not found

This error occurs when the libomp is not installed or can not be found by the compiler.

Make sure to install it and export the environment variable CPATH with the path to the folder containing libomp headers.

Getting error ModuleNotFoundError: No module named 'neurotechdevkit'

This error is shown when neurotechdevkit is not installed, if you installed it using a virtual environment like poetry you must run the script with poetry run or activate the environment.

Getting error AttributeError: module 'napari' has no attribute 'Viewer' when calling render_layout_3d

This error is shown when napari is not installed, make sure to run

pip install "napari[all]"

(or pip install "napari[pyqt6_experimental]" if running on a Mac M1)

and try again.